Phone service disruption

Incident Report for Colectivo

Resolved

This incident has been resolved.
Posted Aug 11, 2025 - 18:22 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 11, 2025 - 13:18 CDT

Identified

Our phone service provider is experiencing a service disruption. While the issue is outside of Colectivo, this may impact our company phones.
Until this is resolved, you may notice issues with the Colectivo phone system, including: Cafe phones, office phones, bakery phones, any other extensions provided by Colectivo.
Please note this does not affect cell phones.
Posted Aug 11, 2025 - 09:51 CDT
This incident affected: Phone System (3CX).